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Patient Care Associate - Operations

Work Experience:Fresher/One Year

Qualification:Graduate/Post Graduate

Description:
• To greet the person approaching them for assistance
• To issue the GP Form to the patient / relative and submit it to the respective department for which the required documents are requested and following up with the respective department for receiving the documents within the given time frame to the patient / relative
• Identify the complaints, investigate and inform to the concern department
• To take the demographic and other related details from the patient s or their relatives and ask them to fill the registration form and then enter it into the software
• To guide the incoming patients to the respective doctors OPD
• To be aware of the Scope of Services that the hospital offers
• To guide the patients with the information of the services that are not covered in our scope of services
• To be updated about the patient admitted details
• To be aware about vulnerable patient policy
• To help the patient / relative getting admitted or discharged from the hospital to their luggage and cart
• To book the ambulance through the software for the patients • To issue the home food pass
• To mention all the documents and filing of the department
• Any other work assigned by the management from time to time

Staff Nurse

Experience: Min. 1 Year Desirable / Fresher

Qualification: G.N.M / B.Sc. Nursing

Responsible For Treating Patients, Maintaining Patient'S Paper Work, Observe And Monitor Patient'S Health.

Responsibilities
•Identify patients’ care requirements, focus on their needs and act on them
•Identify patients’ care requirements, focus on their needs and act on them
•Nurture a compassionate environment by providing psychological support
• Resolve or report on patients’ needs or problems
• Prepare patients for examinations and perform routine diagnostic checks (monitor pulse, blood pressure and temperature, provide drugs and injections etc)
• Monitor and record patient’s condition and document provided care services
• Treat medical emergencies
• Administer workloads
• Follow care regulations and standards
• Work within and cooperate with a multidisciplinary team

HR Executive

Experience: Min. 1 Year Desirable / Fresher

Qualification: G.N.M / B.Sc. Nursing

Responsible For Treating Patients, Maintaining Patient'S Paper Work, Observe And Monitor Patient'S Health.

Responsibilities

•Conducting recruitment interviews and providing the necessary inputs during the hiring process
• Working with recruitment agencies to source for candidates for specific job positions
• Maintaining HR records, such as those related to compensation, health and medical insurance
• Communicating and explaining the organization's HR policies to the employees
• Conducting various welfare activities
• Preparing letters such as offer, appointment, relieving and experience etc.
• Engaging with employees on a regular basis to understand the motivation levels of people in the organization
• Preparing and submitting all relevant HR letters/documents/certificates/ attendance as per the requirement in consultation with the management
• Promote a positive and open work environment where employees feel comfortable speaking up about issues
• Handling all employee enquiries & grievances.
• Organizing training sessions or trainings for employees ensuring they are fully equipped to be able to perform their.

Basic Form

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